What Our Clients Say
Lita impressed us 9 years ago when we bought our first home. We had no reservations about calling her the second time around when we decided to sell, almost a decade later. She is on top of her game and impressively responsive on phone, text and email. Lita has a good grasp on an unpredictable and crazy market, which is a huge asset. Any request we had during our home-selling process was met and exceeded. Once again, Lita came through with excellent service as our real estate agent!
-Allison and Jose Nunez
Susan was so wonderful in managing the process of buying our home in Marin. She made it less stressful, less complicated, and more fun. She is super knowledgeable and was happy to explain and answer any questions we had. We have recommended her to 3 other friends who have all purchased homes with her.
Need a stellar Relator? Get in touch with Lita Collins. Seriously. My wife and I just finished the lengthy, stressful process of buying a home in the Bay Area, and Lita was superb. She held our hands at times, gave us space at other times, had excellent instincts and knowledge of the Marin real estate landscape, and actually got us in a home we love. Maybe her best attributes though: she's pleasant to be around and always honest. Lita was patient as we looked for a very specific property and then once in contract, she orchestrated a series of bids so that we could determine the feasibility of performing extensive renovations. And if she does not know something, she'll tell you that too - then work relentlessly to find the answer. I don't typically write reviews for people, but I cannot recommend Lita enough. I would not consider buying a home with anyone else.
-Grant Lodes and Justine Waldman
After my father passed away, Susan handled the sale of his house and offered me excellent and thorough guidance from beginning to end. She knew the right asking price and the correct time to go on the market. She knew just what needed to be repaired as opposed to what needed to be disclosed. She arranged everything with roofers, gardeners, photographers, inspectors, stagers and the like. She handled everything and was always willing to do more. In addition to her professional expertise, she was a great pleasure to deal with and she was ever conscious of the emotions that might be involved for me in selling the house in which I had grown up. I cannot say enough good things about all she did! Susan is the best!
We just closed our second transaction with Lita and, once again, the process was seamless. She is the ultimate professional - knowledgeable, accountable, strategic. Her attention to detail and follow-up are second to none. She has a deep, deep knowledge of Marin and a mental Rolodex of handymen, contractors, etc. - so very useful. Marin is a tough market, we needed an agent who would be several steps ahead of the deal - that agent is Lita. I would highly recommend Lita. As an added bonus, she has a great sense of humor and is a delight - very important when touring multiple homes!
-Melinda Fishel and Matthew Kweder
Outcome: dream home purchased within our budget after only 2 months of searching, despite a competitive market. The results we got speak for themselves! That said, in our home buying/selling experience, working with the right agent is about so much more than that. Below is a bit more on our process. Background: COVID accelerated our interest in finding more space as our family is expanding, and a trusted friend recommended Susan after successfully closing on their home. From there, our direct experience with Susan exceeded our expectations - as in, blew us away. Susan was a total rock star agent that leveraged her outstanding local market knowledge, top agent network (which helped us find something off market), and management of the entire search, negotiation, and closing process. She was the ultimate professional - punctual to every single appointment, respectful of our family situation (I was 8 months pregnant with a toddler in tow as well), proactive and communicative while allowing us to move at our own pace. She quickly learned our preferences & adapted our showings accordingly so we didn’t waste any time in the process. And she educated us on many things...commute considerations, school districts, and even creative solutions for work we’d need to get done. Once we found “the one” Susan guided us through a challenging negotiation, and helped us do our due diligence by scheduling and then attending every inspection personally! Her service was the most white glove, personalized we have experienced after having worked with several fantastic top agents in the Bay Area. Net: We cannot recommend Susan Flandermeyer highly enough. If you are buying or selling in Marin, Susan can be trusted to go above and beyond to try and help you succeed, while ensuring you have a positive experience in the process!
Lita is one of the most knowledgeable and ethical relator I have ever worked with. She is thoroughly professional and always keeps her clients’ interests front and center. Over the past two years, Lita has helped us purchase two properties. She always took time to understand our requirements and then conducted thorough due diligence to make sure that we had all the necessary information to make an informed decision. I would recommend Lita without reservations. She is simply a delight to work with.
Not enough words to express our appreciation for such a tremendous effort you put forth in selling our house. You stand out in your integrity and diligence. Your broker is blessed to have you in their company.
-Jeannette and Michael Lee
Susan, unlike other realtors, will truly listen to what you want and will work with you to find your perfect home, no matter how high your expectations are for your future home. Unlike other realtors, she does the legwork for you, instead of having you search the MLS and send her properties. She reviews the home before showing it to you. She is unbiased and clearly puts her customers first. She is honest, hard working, quick to respond, incredibly knowledgeable in how to get you the absolute lowest price even in a very tough real estate market. If you're saying to yourself, "Isn't that what all realtors are supposed to do?" The answer is, "Yes, but 99% of them do not, especially in this hot buyers market." Susan worked a miracle for us. We paid less than a reduced price on an incredible home in San Rafael in a CRAZY real estate market. We are forever grateful.
-Kelly Wloczewski and Elaine Ganas